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Time Warner vs RCN 
13th-Sep-2010 08:51 pm
potter
I'm moving into a new building soon and have the options of RCN or Time Warner. Which do you all prefer? I have Time Warner now, but only for cable--we don't have their internet or phone. Is the triple play deal seriously cheaper than just cable and internet? We have no need for a landline, but we need fast wireless internet and DVR.

I have zero experience with RCN, and my experience with Time Warner has been shitty to say the least, so I was hoping to get some anecdotes from some of you.

Thanks in advance!!
Comments 
14th-Sep-2010 12:50 am (UTC)
I love me some RCN.
I've had great service from them and pretty much zero problems. also? Cheaper!
14th-Sep-2010 01:25 am (UTC)
My boyfriend has RCN and they've had several service outages this year alone, including one about a week ago that lasted about 36 hours. That meant internet out, phone, and cable. Though each one came back at a different time.
14th-Sep-2010 02:23 am (UTC)
my roommate and I used to have time warner, the triple deal and yes it is cheaper even though we had no use for the landline. we recently switched to RCN and so far no problems.
14th-Sep-2010 05:12 am (UTC)
RCN all the way -- they are both awful, but time warner is SO SO SO AWFUL that rcn seems worlds better. if anything, going with rcn means that if you do have problems, you'll get attention way faster. when i had time warner for 3 years, something like a broken modem (that required a visit) could mean weeks without internet or tv. i had to have my dvr unit replaced with rcn and they came within a couple days.
14th-Sep-2010 05:12 am (UTC)
RCN has actual TiVo boxes, which makes me mad that I can't get it here. :*(
14th-Sep-2010 06:53 am (UTC)
I'm wondering if you're moving into my building, because we had the choice too, which is apparently not normal...

RCN all the way. Never had a significant problem.
14th-Sep-2010 03:11 pm (UTC)
I switched from Time Warner to RCN about six months ago. I liked the service of Time Warner better, but not enough to pay an additional $60 a month for it.

RCN is fine - just little annoyances. Like, with Time Warner, the channels you have are all grouped together in the lower numbers. But with RCN, you can have channel 7 but not channel 13, but also have channel 248. It's sort of weird and frustrating, and I'm constantly choosing channels I don't have.

But again - no noticeable issues, and RCN is a LOT cheaper.
14th-Sep-2010 10:08 pm (UTC)
I'm sure I've said this before, but: I never experienced a single difference in service between Time Warner and RCN, except that RCN doesn't have NY1, and I've discovered I just don't want to live in a world without In the Papers and Weather on the Ones. So Time Warner it is.
16th-Sep-2010 07:45 pm (UTC)
Switched from TWC to RCN about 4 years ago. Small hiccups here and there, but they're pretty good about fixing them. As mentioned by others, RCN isn't perfect, but they do customer service much better.
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